Shipping policy

At Custom Cuties, every item is crafted with care and attention to detail — just for you! Please review our shipping and processing information below before placing your order.

Processing Times

All of our embroidered sweatshirts, hoodies, and accessories are made to order.

  • Standard processing time: 7–10 business days (not including holidays).

We always do our best to ship orders as quickly as possible while maintaining our quality standards.

Shipping Rates

We offer simple, flat-rate domestic shipping:

  • $7.99 flat rate for all U.S. orders under $75

  • Free shipping on all U.S. orders $75 and up

All orders are shipped via USPS, UPS, or FedEx depending on your location and package weight. Tracking information will be sent via email as soon as your order ships.

International Shipping

We deliver to multiple countries with safe, fast, and reliable international shipping — ensuring your order arrives on time and in perfect condition.

  • All of North America
  • All of Latin America and the Caribbean 
  • All of Asia Pacific
  • All of Australia, New Zealand and Oceania
  • All of Europe EXCEPT those in the EU